Where We Came From

In 1946, after serving in World War II where he was trained on how to fix and clean typewriters, William (Bill) D. Noordyk Sr. started “Noordyk Typewriter Service” from his parent’s basement.

Bill drove a service truck from one business to the next providing maintenance, cleanings and repairs to any brand of office typewriter. From this point on Bill Sr. was able to increase his knowledge and experience with not only typewriters, but other office equipment such as adding machines. In the 1960s, Bill added a cash register service center, “Noordyk Cash Registers”, to his business. In addition to servicing cash registers, “Noordyk Cash Registers” was a dealer for Anchor Cash Registers throughout the entire state of Michigan. This growth in business required him to hire a small staff and move the business out of his parent’s basement into a home on 1145 Leonard NW, where he shared the storefront home with his father’s business, “Noordyk Insurance”.

By 1968, the business was doing so well that they outgrew the shared location with Bill’s father, allowing him to buy a building at 1501 Alpine Ave. With this move, he sold “Noordyk Cash Registers” to another company and grew his staff to 10 employees, broadening his service and sales departments. The industry had transformed tremendously since opening the business in 1946. Bill continued to service all varieties of office equipment, and began buying used office equipment, servicing and fixing it refurbishing for sale. In 1976 William (Bill) A. Noordyk Jr. started as a full time employee at “Noordyk Typewriter Service”. Around this time they began selling new office equipment. Noordyk’s became a dealer for Brother Typewriters, Olivetti Typewriters, Roneo Vickers Mimeographs, and Spirit Duplicators. They were presented an award for selling over 400 Spirit Duplicators in 2 years, putting them in the top 2% in the nation for Spirit Duplicator Dealers. This growth within the business encouraged Bill to rename “Noordyk Typewriter Service” to its current name “Noordyk Business Equipment”.

In 1988, Bill Jr. bought “Noordyk Business Equipment” on 1501 Alpine Ave. from his father, Bill Sr. who at that time retired. As technology changed, printers and copiers began to replace mimeographs and duplicators, so Bill took on Sharp, Canon and Kyocera. Continuing changes in the industry provided growth within the business; Bill opened up a secondary location in Muskegon and grew the total staff size to 13 employees, one of whom was responsible for remanufacturing toner cartridges in house. Fax machines became popular and color printers and copiers were introduced. Bill opened a print shop within “Noordyk Business Equipment” at the Alpine location for businesses to outsource their printing.

Continued growth found Noordyk’s bursting at the seams and in 2007 Bill moved the business from the Alpine Ave. location into 3606 Remembrance Rd. NW. Our new location supplies a machine showroom, large service center and a warehouse which equips Bill to keep a larger inventory of both used and new office equipment. We have since shifted gears away from buying and selling used equipment to now focusing on selling new equipment, specifically as a Konica Minolta dealer. This change in our business has required additional staff increasing our total staff size to 20 employees. As technology continues to evolve, we are changing with the industry. We now proudly offer MBM and Brother for office equipment and software solutions such as Intellinetics, PaperCut MF, and PageScope Mobile.

Our issues prior to working with Noordyk were centered around high costs and multiple maintenance issues. Noordyk has lowered our cost and the number of maintenance issues we have. They provide a personal relationship  - a genuine standard of doing better for their customers, they are there when you need them.

Reeds Realty Inc.

The service Noordyk provides is always quick and helpful! The staff is friendly and always just a phone call away!

Lamont Christian School

We are so happy to work with Noordyk! Theygauged our usage based on the data from our current units, proposed a single unit that covered that usage with extra capacity because of its speed. They provide service and ship toner based on automatic reports which allows us to not have to think about these things. We have only had to call for service a few times over the years - mainly due to high usage and staff not performing cleaning maintenance. Any time we have a question or issue, Noordyk is on top of it and 24 hours later it is no longer a question or issue.

NxGen MDx

A huge benefit of working with Noordyk Business Equipment is their Insight Application that was installed on our equipment. We have been expanding our business and have busy schedules, so the automatic supplies that come when we need them are extremely helpful. Knowing that we always have toner for our equipment when we need it allows us to focus more of our time & energy into our business. I give Noordyk’s a 5 star rating – their customer service is extremely pleasant, helpful and knowledgeable and their service technicians stop in to make sure our equipment is always running smoothly.

Eastown Veterinary Clinic

We have been a happy customer of Noordyk Business Equipment’s for decades. They provide us with good quality service and are always responsive to our specific needs. We’ve done our homework and price checked their proposals – they provide us with fair, affordable pricing for their products and services. We greatly appreciate Noordyk’s willingness to work with our staff to avoid scheduling conflicts when it comes time to service. Noordyk Business Equipment makes it easy and enjoyable to work with them!

University Club of Grand Rapids

We previously managed our office equipment ourselves. We were spending a fortune on ink - for low quality machines that we were having to replace much too often. Since making the decision to sign on with Noordyk Business Equipment, they have provided us with quality equipment that consistently produces good quality prints. It is clear that the staff at Noordyk’s has our best interest in mind. They have made recommendations for us that have resulted in improved quality of life in our office. They genuinely care about our needs and always follow up to ensure we are satisfied with their products and service. Overall, they are a great company to do business with.

Michigan MHC, Inc.

Before partnering with Noordyk Business Equipment, we managed our office equipment ourselves – keeping track of which toner cartridge went with which machine & troubleshooting printer issues via user manuals. Noordyk’s has since helped us by providing well-trained, knowledgeable and friendly staff who ship us supplies when needed and service our machines. Aimee, our account representative, has worked closely with us to evaluate our specific needs ensuring our costs are manageable and reflect our actual usage, so that we aren’t paying for services or supplies that we don’t need or use.

Gezon Tool Services

Partnering with Noordyk Business Equipment to take over the maintenance of our office equipment has been a great experience. They are helpful and accommodating when it comes to our needs. Our Account Representative, Aimee Paulson, has personally dropped off supplies when we needed them urgently.

Brenntag Great Lakes

The finishing equipment that we have from Noordyk Business Equipment has elevated the look of our marketing materials, we are very pleased with the final products. It has been a very pleasant experience working with Noordyk. We happily recommend them to other businesses!

Owen Ames Kimball

We have a folding machine, a laminating machine & a large paper cutter that we purchased from Noordyk Business Equipment. We save so much time by using our folder for our weekly bulletins & other documents that we publish in large quantities – it would take hours to fold them by hand. It is great to know that we can count on Noordyk to be responsive to our needs, they call back right away & if there is a service issue, they are there immediately to fix it.

Brookside Christian Reformed Church

Noordyk Business Equipment has gone above and beyond with the service they provide for our office equipment. Prior to purchasing new equipment from Noordyk our machine was constantly broken, we felt as if we were imposing when asking for service and we weren’t given any other options. Now, Noordyk gives us great customer service. Matt, who services our equipment, happily tackles anything we throw his way. Aimee, our account representative with Noordyk, is great to work with – always attentive to our needs!

Danica & Lisa
Schnelker, Rassi & McConnell, PLC

We were not happy with our previous vendor for our office equipment— our machine was slow, jammed frequently, had issues scanning, the print quality was poor—and service calls typically didn’t result in the issues getting fixed. Noordyk Business Equipment has made us much happier! The set up was simple, the quality, speed & functionality of both our copier & desk printers is much better. Any questions we have had have been addressed quickly & in person when necessary. We really love that Noordyk is a local company as well!

LaFleur & Godfrey, Inc.

I felt listened to and included in the process of deciding on a new machine that would work for all the printing needs I have as a legal assistant. The printer I have from Noordyk Business Equipment is much better suited to the needs of my role in the office. I really appreciate how responsive Noordyk is when we are having issues with one of our machines—they have great technicians & customer service. Having Insight Application in place takes some of the work off my plate, allowing me more time for other tasks.

Colletti & Mobilia P.C.

We recommend Noordyk Business Equipment to several other businesses - I just love that Noordyk’s is a local family owned company! We previously were stressed with paying way too much for terrible service, but now that we are with Noordyk’s we couldn’t be happier. The price is good, the employees are very helpful and the service is tremendous. It’s a great feeling to know that we are working with honest people who will take care of us while providing us with quality service and products.

St. Mark's Episcopal

Everyone at Noordyk Business Equipment is very friendly. We receive quick responses from every department. They are easy to contact and quick to help when we need it!

South Blendon Reformed Church

We worked with Noordyk to upgrade all the printers in our office.  We had some difficulties in our transition but Ben (or account rep) and the Noordyk support team were great to work with and helped us troubleshoot several major issues along the way.  From network connectivity to saved documents on our old printers (also from Noordyke).  By the end we were able to get everything back up and running.  They really worked with us to make sure we were ultimately happy in the end and didn’t leave us having to deal with all of it on our own after the installations.  Great company and great customer service.

Family Futures

Noordyk Business Equipment has been able to alleviate many of the aches & pains we experienced with our previous office equipment vendor. When we have trouble with our machine we are able to easily communicate our needs to Noordyk’s - and their response time is impeccable! Even if we have problems on a Friday, Noordyk’s will still address the problem right away. It’s great to do business locally with a company that has existed in our community for many years.

East Leonard Christian Reformed Church

Noordyk Business Equipment has been very attentive to our office equipment needs. They walked us through the process of changing machines, making it a simple process. Both our sales representative & service technician were present for the delivery of our new machine to ensure it went smoothly. We love the desire for excellence in the customer service & people at Noordyk.

Daybreak Community Church

We have always had Noordyk Business Equipment as our go-to experts for copy/printing machines and supplies. Noordyk has always been quick to assess and attend to our needs, repairs, and upgrades. They set the bar for prompt responses to any type of need. From the boss down to every employee, concerns are always taken seriously and we are greeted with a smile.  They go the extra mile to please their customers.  Employees are knowledgeable in all areas, including technology.

West Side Christian School

Thank you for the excellent and quick service! We are in awe of how hard NBE works to keep our machines running and we truly appreciate your Service Department!

Dutton Christian School

Our business is seasonal as well as dependent on the market, prior to working with Noordyk Business Equipment, this caused us to over pay on our service contracts with our previous providers. Tyler met with us prior to signing to review our current situation & determine our “pain” points & how to best address them. With Noordyk we are able to save money on our monthly contracts by taking our low point each year & establishing that as a base line for the contract we hold with them—this alleviates the excess expense we had with our previous providers. Tyler has been fantastic to work & we look forward to continuing our relationship with Noordyk.”

Member Advantage Mortgage

Noordyk Business Equipment has served our copy, print and scan needs for over three years and they continue to provide amazing service. They helped us identify the right equipment for our office and have worked with us as our needs have grown to ensure that we have the equipment we need while consistently exceeding our expectations!

Jonathan Mast

When I hear the name “Noordyk” I know it’s a name I can trust. They work with a number of other churches, so I know our needs as a church are going to be met and that we are going to be taken care of. Ben has been wonderful to work with. He touches base with us frequently to insure that any questions we may have are answered, something we didn’t experience with our previous supplier. Our account is set up to automatically order supplies when needed and automatically send in our monthly meter readings saving Kris much valued time. The high quality of our Konica Minolta bizhub C654e allows us to do much more in house printing than we planned for. We couldn’t be more pleased with our experience with Noordyk!

Blake Hicks
Executive Pastor / Frontline Community Church