Our Response to COVID – 19
As the coronavirus event continues to unfold in the U.S., we want to share with you what Noordyk Business Equipment is doing to ensure top level, uninterrupted service for you and your customers. Our business continuity plan is focused on providing the optimal, continuous experience you are accustomed to as we navigate this evolving health situation.
Our first and foremost concern is the health and well-being of our employees. We have increased messaging to remind team members of the basic CDC and WHO recommendations;
– Always cover coughs or sneezes with a tissue or sleeve
– Avoid close contact with people who are sick
– Avoid touching your eyes, nose and mouth with unwashed hands
Most importantly, we emphasize that employees remain at home if they are sick. All good advice that can’t be repeated enough.
On the preparedness side, our tiered response plan incorporates personal hygiene recommendations and social distancing measures as prescribed by state Departments of Public Health and the Centers for Disease Control. Our technology infrastructure and workforce is prepared for a work-from-home strategy should the situation escalate. Again, the health and safety of our employees is our utmost priority.
While we do take this situation very serious, our plan is to remain fully operational and we will continue to deliver the high level of service and support that our customers are accustom to receiving from Noordyk Business Equipment. Moving forward we will continue to have the safety and well-being of our employees and customers as our top priorities.
Bill Noordyk, President
Noordyk Business Equipment
KMBS Pro-Tech certification for 2019!
Noordyk Business Equipment has been certified as a Konica Minolta Pro-Tech Service Provider for 2019!
The Pro-Tech program requires that dealers complete strict training and servicing criteria to ensure they are providing the best customer and product support for their Konica Minolta devices in the field. Pro-Tech dealers must also allow random inspections of their Konica Minolta products at customer locations to verify that products are well-maintained and customers are satisfied with the level of service.
The Pro-Tech designation identifies dealers with exceptional dedication to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To earn the Pro-Tech standard, each element of the dealers’ operations are evaluated, including management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
By becoming part of this elite group of experts, Konica Minolta dealers are able to provide the services of Pro-Tech certified technicians to all their customers – raising the standard of customer service and assuring customers that they can Count on Konica Minolta for all their document imaging and solution needs.
#1 in Brand Loyalty
13 years in a row
Noordyk is proud to offer Konica Minolta MFPs to our customers!
23,000 brands have been measured in the 25 years of the Customer Loyalty Engagement survey and only 6 brands have ever been #1 thirteen plus years in a row!
“Congratulations again to Konica Minolta. Even in the face of more complex 21st Century loyalty standards, Konica Minolta has been able to set the bar for meeting customer expectations that only get higher each year. It is among this year’s Top-10 US brands that saw increased loyalty and engagement!”